If your Camper needs to make date changes, changes to the number of Campers, add extras, or cancel their trip, they must contact Tentrr support! For insurance purposes, all information including dates and number of Campers must be correct prior to the beginning of the reservation. Please note to change your campsite to another site you will need to cancel and rebook your trip. These changes should not be made verbally, over the phone, or in the Tentrr.com message center- please contact Tentrr support for these changes!
Articles in this section
- Hosting During the COVID-19 Outbreak
- Campsite Checklist: Before & After Campers
- Do I have to connect with Campers in person?
- Help! My Campers need to make changes to their reservation!
- All About Instant Book
- How can a CampKeeper submit an incident report to Tentrr?
- What's the deal with getting paid?
- Should I expect to receive a tax form from Tentrr?