If your Camper needs to make date changes, changes to the number of Campers, add extras, or cancel their trip, they must contact Tentrr support! For insurance purposes, all information including dates and number of Campers must be correct prior to the beginning of the reservation. These changes should not be made verbally, over the phone, or in the Tentrr.com message center- please contact Tentrr support for these changes!
Articles in this section
- What if Campers reach out to me before their booking is confirmed?
- Campsite Checklist: Before & After Campers
- Cancellations & Refunds: A Guide for CampKeepers
- Help! My Campers need to make changes to their reservation!
- Do I have to connect with Campers in person?
- Can I control who camps on my property?
- Can I change my campsite's availability? What about weekends and holidays?
- Can guests book on short notice?
- Can I cancel a booking I already approved?