Need to make changes to your reservation?

If you need to make changes to your reservation, please contact Tentrr support for help!

Date changes as well as adding or removing extras to a reservation can be edited by the Tentrr Support Team! You can call us at (888) 798-9093, or email us at hello@tentrr.com

If you have a gift card or promo code you'd like to use on a trip you've already attempted to book, please reach out to Tentrr support. Keep in mind that not all CampKeepers allow the usage of promo codes. 

All information, including dates and number of Campers, must be corrected prior to the beginning of the reservation. Please keep communication about cancellations or changes to reservations in the Messaging Center in order for the Tentrr Experience team to honor these updates.

*Keep in mind that changes to the number of Campers in your reservation fall under our 72-hour Cancellation Policy.

Swapping your reservation to a different campsite is not possible. You’ll need to cancel your original reservation and rebook the new site. Our 72-hour Cancellation Policy applies to ALL cancellations.