If a camper left a mess at your campsite that requires significant cleaning and prevents you from being ready for your next camper, you'll want to submit an Incident Report to us before your next reservation!
We'll do our best to support you. In some cases, we may be able to pay you the cost of cleaning!
A camper determined to be responsible for a mess will be notified of your claim and charged the cleaning fee. If the evidence provided is insufficient, or we're not able to match the claim with the camper, we may be unable to provide reimbursement.