Cancelling a Trip

You can always cancel your trip from your account on tentrr.com. All bookings are always subject to our cancellation policy:

Any confirmed booking may be cancelled or changed prior to 72 hours before your check-in time (12:00pm on the first day of the booking) without penalty. If you cancel or change your reservation within 72 hours of your check-in time, you will be refunded 50% of the total booking cost.

We do this to be fair to our Campers and our CampKeepers!

If you are unable to cancel your reservation on tentrr.com, you must reach out to Tentrr support by emailing hello@tentrr.com, or calling 888-798-9093. Cancellation requests sent in response to automated messages do not register, and will not initiate a cancellation.