Issue with your trip? Let us know!

If you have feedback about your trip or want to share your experience, you can email us anytime at hello@tentrr.com or call us at 888.798.9093. 

If something happened during your trip and you need to report it, please submit an incident report here.

The only way we can resolve issues is by gathering all relevant information, contacting your CampKeeper, and seeing what next steps we can take. The best way to get help should you notice an issue during your reservation is to contact your CampKeeper or contact Tentrr Support during your booking.

If you aren't able to get in contact during your reservation, be sure to reach out no more than 72 hours after the end of your reservation with all the information you can provide and photos of your campsite. We want to see what you saw, so photos are important!

Keep in mind, we're here to help and want you to have an incredible experience. Tentrr Support can always be reached anytime by calling 888.798.9093.