All this stuff about OTAs sounds complicated. What does this mean for managing my listing?

Tentrr manages its various OTA channel connections via API integrations. 

Wait. What is an API integration?

An API Integration is a bridge that enables integration and data sharing between two property tech platforms, such as a channel manager and an online booking channel.

CampKeepers like you manage and update their listings on one platform: tentrr.com. From there, the API integration bridges the gap between you and another tech platform, our PMS* software: Guesty. We then work with Guesty on the backend to push your listing to different OTA channels like Airbnb or VRBO, also via API integrations.

The API integrations between tentrr.com and all these different platforms are complex, but our team is working hard to continuously maintain and improve these connections. Currently, we maintain an automatic sync between Tentrr.com and Guesty in the following areas:

- Bookings
- Calendar Availability
- Guest <> CampKeeper Messaging
- Payouts

We pull data for the following items during your listing creation, and by the end of Spring 2020 we expect to maintain an automatic sync for these areas as well:

- Photos
- Nightly Rate
- Camper Count
- Extra Camper Fees
- Advance Notice Settings
- Minimum Night Settings
- Site Title/Descriptions
- CampKeeper Details

If at any time you want to make sure that certain information or important updates are synced correctly to your listing on OTAs, please let us know! Your dedicated Account Manager can help with updating that information on our end. And if you have any questions or feedback, we'd love to hear it. Just reach out to us at hello@tentrr.com or (888) 798-9093. 

*PMS = Property Management System